Updated: January 2025
1.1 The present Terms and Conditions contained in this document apply to all services provided by TA Fitness or Next Level AMS © (hereinafter referred to as “TAF”), a company incorporated under Dutch law, with Kvk Number: 62960652, providing GT and PT and PRPT services to private individuals and companies interested in building, maintaining, improving or regaining their physical strength, condition, ideal weight or simply creating a healthy and dynamic lifestyle, adapted to their own or their employees’ specific needs and goals.
1.2 Any derogation from the present Terms and Conditions must be agreed upon and drawn up in writing between TAF and the Client(s).
1.3 TAF reserves the right to change, amend and update the present Terms and Conditions without any prior notice.
1.4 Any changes to the present Terms and Conditions will be published on https://nextlevelams.nl/terms-and-conditions/ and a link to the updated Terms and Conditions may be communicated by TAF to the interested parties as soon as possible.
The following definitions will be used in the course of the present Terms and Conditions:
a) TAF: the owner of the present Terms and Conditions, Tal Assa Fitness, a company incorporated under Dutch law under KvK number: 62960652 and its contractual collaborators and employees.
b) Client: any natural and/or legal person who makes use of the services of Tal Assa;
c) Services: Group Training – Functional and/or Pilates Reformer (hereinafter referred to as “GT”), Personal Training (hereinafter referred to as “PT”), and Pilates Reformer personal training (hereinafter referred to as “PRPT”), Gym Usage, as well as any and all related services and workshops offered by TAF;
d) Business Day: any day except any Saturday, any Sunday as well as any day of the week which is a national legal holiday in the Netherlands or any day on which banking institutions in the Netherlands are authorized or required by law or other governmental action to close.
e) Fitness Studio: the fitness and gym area located on Eleanor Rooseveltlaan 106, 1183CL Amstelveen
f) TAF website: https://www.nextlevelams.nl
g) Location: the Fitness Studio or the location(s) chosen by the Client(s) in consultation with TAF for the delivery of services provided by TAF or any other location where TAF may choose to provide services;
h) Fees: any and all payments due for services rendered by TAF for its Clients.
3.1 For the TAF Memberships contracted online or via the phone, a cooling-off period of 14 (fourteen) calendar days applies, calculated from the date the Client purchased a TAF Membership for one of the TAF services.
3.2 Any Client who wishes to make use of their right of withdrawal and terminate the TAF Membership they contracted must fill in the Withdrawal Form (See appendix A) and send it to TAF either by email or by post, no later than 14 (fourteen) calendar days from the date the Membership was contracted.
3.3 The Fees requested by Clients under this Article shall be refunded by TAF to the Client’s bank account within fourteen (14) calendar days from the date the refund request was filed and approved.
4.1 TAF offers, PT (Personal Training) Sessions, Pilates reformer personal training (PRPT) sessions, and Group Training (GT) to private individuals and company employees.
4.2 For the provision of its services, TAF employs highly qualified, experienced, motivated and inspirational trainers, who believe in the principles of a balanced and active life put forward by TAF.
4.3 All individuals who wish to apply for any of the services provided by TAF must be at least sixteen (16) years of age. Persons younger than sixteen (16) may apply for the services of TAF upon providing a written permission signed by their legal guardian(s).
4.4 These services shall be provided only at the Fitness Studio, unless agreed upon otherwise with the client.
4.5 For locations other than mentioned at article 4.4 an extra fee will be applied.
4.6 The activity hours of TAF are based on appointment. However TAF offers PT and/or PRPT sessions between 07:00am and 21:30 on weekdays, where 07:00am is the time the first class begins and 20:30 the time where the last class finishes and between 8:00am and 13:00 on weekends, where 8:00am is the time the first session starts and 12:00 is the time the last session starts.
4.7 Any derogation from the hours mentioned in paragraph 4.6 shall be set in consultation between TAF and the Client(s).
4.8 TAF must ensure the delivery of the Services as they were offered to and contracted by the Client, at the time(s) and location stipulated.
4.9 TAF reserves the right to terminate a service with a fourteen (14) calendar days notice to the Client and a refund of the amount paid by the Client in advance, either in full or calculated pro rata in the case of the Punch Card and Bundle Memberships and Monthly Memberships.
4.10 Should a Trainer become unavailable, TAF shall provide the Client(s) with an alternative Trainer until the original Trainer becomes available again.
4.11 In order to increase the efficiency of the training and to add increased variety to the exercise, TAF provides its Clients with the opportunity to experience the styles and expertise of different trainers as part of their training regime at TAF.
4.12 TAF may from time to time and subject to the Client’s approval, make suggestions for changing the Client’s Fitness Schedule so as to improve its efficacy and/or stay in tune with the Client’s ongoing goals.
5.1 The memberships to the services offered by TAF are strictly personal and non-transferrable.
5.2 The GT Packages (for PT and/or PRPT) can be purchased as:
a. Punch Card of either ten (10) or twenty (20) Sessions offered by TAF with an expiration period of twelve (12) or twenty-two (22) weeks; and
b. Single Entry (Discovery Session) to use for one GT Session; and
c. Monthly subscription of 12 weeks.
5.3 The Personal Training Packages (PT and PRPT) can be purchased as:
a. Single Session of sixty(60) minutes;
b. PT or PRPT punch cards of five (5) or ten (10) or twenty (20) Sessions with an expiration period of eight (8) or twelve (12) or twenty-two (22) weeks respectively; and
c. Monthly Subscription including, four (4) or eight (8) or twelve (12) sixty (60) minutes long PR or PRPT Sessions (with an optional GT combined in those packages) to be consumed in a term of maximum 4 weeks for a minimum fixed subscription term of eight (8) or twelve (12) or twenty-four (24) or thirty six (36) weeks.
d. PT and PRPT packages for two individuals training together with one personal trainer (Also known as our Better Together Program) – the PT sessions can be consumed as mentioned in articles: 5.3.a-c.
5.4 Krav Maga course can be purchased as a three (3) or six (6) months subscription
5.5 The full description of the Services provided by TAF and the way they are structured, packaged, and delivered, as well as the specific conditions that apply to them and to any and all add-on services and special offers is published and maintained on the TAF website: https://www.nextlevelams.nl.
6.1 While using the Fitness Studio, clients must follow the house rules as described on Appendix 1 and:
a. follow the instructions described on billboards around the studio and the instructions given by the coaches working at Next Level AMS. This will ensure that everyone will train in a safe and hygienic environment.
b. wear fitness outfits that allow for the free movement of the body as well as sports shoes and/or Pilates grip socks;
c. wear protective equipment if advised to do so by a TAF Personal Trainer or Coach;
d. change outdoor shoes with indoor ones;
e. make use of a towel whenever using an accessory or equipment;
f. wipe off and sanitize the equipment you’ve used with the provided materials;
g. make sure the locker/s that you’ve used remains unlocked before leaving the studio and the key is left in the lock;
h. refrain from chewing gum inside the fitness studio and during the work-outs;
i. for group session clients, make sure to book into a session before it begins;
j. set an appointment before coming to the fitness studio, either for a consultation or to make use the personal fitness area;
k. bring their own water bottle – we do not use cups or glasses;
l. change clothes only in the designated changing room area;
m. store their personal items in the lockers located in the changing rooms or in another designated area (ask your coach if you’re not sure where to store your belongings);
n. be kind to your surroundings. Always shower and make use of an antiperspirant spray before coming to the fitness studio;
o. refrain from throwing weights on the floor and also take all measures to avoid having bumper plates drop on the floor at all times;
p. refrain from smoking on the premises of TAF;
q. ensure they are alcohol and drug-free during the training at TAF and be aware that the carrying and use of illegal substances is strictly forbidden on the premises of TAF;
r. always consult their family doctor and/or other applicable specialists under whose care they are before working out or signing up for any of the TAF services;
s. be aware that acting irresponsibly or violently with the equipment and location amenities or creating a disturbance to other clients or the TAF staff is strictly prohibited and will result in the immediate cancelation of subscription by TAF, alongside an immediately enforceable and payable claim for the damages produced.
7.1 The fees applicable to all the packages are available by contacting TAF sales department either by email at: empower@nextlevelams.nl or by telephone at: 06 175 73 776.
7.2 In case of any discrepancies in the prices quoted by email or phone to clients and those published on the TAF website, the latter prevail, with the exception of personal discounts and/or tailored offers made by TAF to those respective Client(s).
7.3 Payment of the TAF services can be made online via ideal/bank transfer/direct debit.
7.4 To ensure the timely booking of the necessary schedule time slot(s), the PT/GT/PRPT Sessions must be paid in full for no later than twenty-four (24) hours prior to the date of the respective PT Session.
7.5 When making a bank transfer to pay for a TAF Service, Clients must take into account the rules of their respective bank on the duration of a money transfer, so that the payment will be visible in the TAF account at least two (2) or twenty-four (24) hours prior to the Session booked, as applicable.
7.6 Clients must pay for the GT, PRPT and the PT Sessions in full before making a firm booking for the first GT or PRPT or PT Session, with the exception of a Free Trial Session (if provided) and the Free Intake Session.
7.7 If a Client chooses to pay the Membership Fee by monthly direct debit, the payment must be scheduled and transferred to TAF bank account, maximum, for the last Business Day of each month.
7.8 Any and all expenses incurred as a result of an incomplete application for the monthly direct debit by a Client shall be charged to that respective Client and the statutory interest rate will be applied by TAF on the owed amount, in accordance with the applicable legal provisions.
7.9 When the fixed-term Monthly Membership (when eligible) of either GT or PT or PRPT ends, the Client shall bear the responsibility to cancel the authorization of the direct debit, as well as to perform any and all related acts and operations.
7.10 A payment reminder shall be emailed to the Client by TAF fourteen (14) days after payment was due and it shall be valid for a grace period of fourteen (14) calendar days.
7.11 After the fourteen (14) days grace period of the payment reminder set in Article expires and the Client has not made the due payment, TAF has the right to immediately and effectively end the Client’s Membership and to withdraw any privileges and special offers made to that respective Client.
7.12 TAF shall make all payments or refunds within fourteen (14) calendar days from the date the respective payments or restitutions become due, provided that the Client entitled to such a payment or refund has provided TAF with their bank details or with an alternative preferred payment method.
8.1 When the fixed-term Monthly Membership expires, the Client may terminate the Monthly Membership with a one-month written notice via email to empower@nextlevelams.nl or WhatsApp to 06 175 73 776 or 06 387 78 764
8.2 The one-month notice shall start on the date on which the termination notice was received by TAF.
8.3 Where the one-month notice referred to in Article 8.1 is given after the first Business Day of the month, the notice period will only commence on the first calendar day of the following month and will continue until the last calendar day of that same month.
8.4 After the fourteen days grace period referred to in Article 7.11 expires, TAF has the right to immediately terminate the Membership of the non-paying Client, who forfeits all the remaining services and fees paid in advance.
8.5 TAF has the right to immediately and unilaterally terminate the Membership of a Client if the respective Client engages in Prohibited Behavior, as defined in Article 6.1 of the present Agreement.
9.1 Whereas TAF values the physical integrity and welfare of their Clients and it ensures that Clients are educated regarding the safety rules for using the equipment during the GT, PT, and PRPT Sessions respectively, it is the responsibility of the Clients to make the decision to engage the Services of TAF, as well as to make sure they fully understand and apply the safety regulations and house rules as they are explained to them by the TAF Trainers and staff, as applicable.
9.2 TAF is not responsible for losses or damages of personal property of the Clients while in the Fitness Studio or Sessions held on other locations.
9.3 The TAF Trainers and staff are not qualified and not allowed to give Clients any medical advice.
9.4 Except for the situations of gross negligence of its Trainers and staff, TAF is not responsible for the physical injury of a Client during the use of the TAF services, if the said injury is the result of the Client’s improper use of the equipment provided or the improper application of the exercise instructions received from the Trainers and staff.
9.5 Whereas TAF prides itself with a company culture of Fitness excellence and achievement, given the fundamentally personal nature of the process and the complexity of factors that determine the achievement of the goals that Clients set for themselves in connection to the TAF Services they employ, TAF does not warrant and is not responsible for the achievement of a specific result by the Client.
9.6 TAF is not liable for damages and losses caused to Clients and any and all other third parties as a result of a force majeure event.
9.7 In case of a force majeure situation similar to, but not limited to, the COVID 19 pandemic, due to which TAF must close down its physical location, the Client may choose to:
a) freeze their membership until the fitness studio is reopen
or
b) continue their Membership in the form of open air sessions, online classes or at home training with one of the TAF coaches.
9.8 All Memberships continued by Client under the provisions of Article 9.7(b) above will continue under the conditions and pricing originally contracted by Client.
10.1 All content included in or made available through any of the TAF Services to either Clients, staff or any other third parties, including, inter alia: drawings, nutrition charts, training schedules and schemes, text, graphics, logos, videos, audio files, data compilations, trade names, slogans trademarks and software is and remains the exclusive property of TAF and is protected by the Dutch and E.U. copyright law
10.2 The publication of any TAF intellectual property materials without the express, written consent of TAF is strictly forbidden.
11.1 In the situation when TAF must cancel a training Session, the Client shall be offered the option to postpone the Session to a later date.
11.2 The cancellation by TAF of a Session does not qualify as non-performance under this agreement and it does not entitle the Client to request the cancellation of GT or PT or PRPT Punch Card Membership on grounds of non performance.
11.3 No compensation other than the price of the Class or Session as paid by the Client is owed by TAF for the Classes or Sessions it cancels.
11.4 The Client may cancel a Session (for PT and PRPT and/or GT) under the conditions in Articles 11.5 to 11.13, in writing, by using the TAF app, by Whatsapp or by sending an email at: empower@nextlevelams.nl.
11.5 A canceled session refund will be given in terms of Sessions that has been refunded to the client and not in actual money.
11.6 The Client may cancel a booked Session up to twenty-four (24) hours before the Session is scheduled to start and be entitled to a full refund of the cost of the Session paid in advance.
11.7 If the Client cancels a booked Session within the twenty-four (24) hours before the time of the scheduled Session, the Client will be charged by TAF for the full fee of the Session.
11.8 Any Client who purchases a PT Sessions Package may freeze unused PT or PRPT or GT Sessions for a term of 4 weeks from the date the commitment period has ended, provided that one of the special circumstances listed below apply:
a) a holiday, which was notified to TAF a month before its planned date
or
b) a business trip, which was notified to TAF a month before its planned date
or
c) Client suffers from a medical condition temporarily preventing them to participate in the PT session.
11.9 In case a subscription has been canceled (by TAF or by the client), a set of unused PT or PRPT or GT sessions that hasn’t been used during the time the Client was still under a subscription contract with TAF, can be claimed and utilized for no longer than 12 weeks (3 months) from the date of the listed period on the last paid Fees paid by the Client.
11.10 A Client may cancel their subscription with a notice of thirty days, calculated from the date on which TAF receives the termination/cancellation notice.
11.11 If a client wishes to cancel or modify (upgrade or downgrade) their subscription with Next Level AMS, they must give TAF a 30 (thirty) calendar days notice in writing, either by email, to: empower@nextlevelams.nl, or by WhatsApp, respectively.
11.11.(1) In case the cancellation notice term extends into a new month, for which Client has not paid the Membership fee, TAF will calculate and send the Client an invoice for the pro rata amount.
11.11.(2) Any amounts paid in advance by Client for Services included in a Membership terminated by Client, may be set-off by TAF against the amounts still owed by Client.
11.12 A Client may cancel a TAF Monthly Membership before the fixed term expires if they suffer an
injury that renders them medically unfit to use the TAF Services contracted, provided that the Client presents TAF with a medical certificate to that extent.
11.13 A Client may cancel a TAF Monthly Membership before the fixed term expires if they relocate to a different city, located at more than twenty (20) kilometers from the Fitness Studio, provided that the Client presents TAF with a certificate from the new municipality proving their newly acquired resident status.
The present Agreement is governed by Dutch law and any and all disputes arising out of or in connection with this Agreement shall fall under the exclusive jurisdiction of the Court of Amsterdam District.
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