Updated: 24.2.2026
Tal Assa Fitness (KvK 62960652), operating under the trade names TA Fitness, NXT LVL Personal Training (“TAF”).
1.1 These Terms and Conditions apply to all services and products offered by TA Fitness / NXT LVL Personal Training © (“TAF”), including (as applicable): (a) fitness services; (b) subscriptions, punch cards and add-ons; (c) sale of goods; and (d) food ordering facilitation and sale via TAF’s app or payment link where the order is prepared and delivered by a third‑party restaurant partner.
1.2 Services and offerings may differ per Location/Branch. Not all Services and goods are available at each Location.
1.3 For the avoidance of doubt: (a) Space rental to independent trainers, businesses and/or private individuals is governed exclusively by a separate written rental agreement; (b) Lead generation/referral services to independent trainers and dietitians are governed by separate written agreements between TAF and the relevant business partner(s).
1.4 Any deviation from these Terms and Conditions is valid only if expressly agreed in writing between TAF and the Client.
1.5 TAF may amend these Terms and Conditions from time to time. The latest version is published at https://nextlevelams.nl/terms/. If changes materially affect the Client (including pricing, billing cycle, cancellation rights, or key liability provisions), TAF will notify Clients in advance and the Client may terminate in accordance with these Terms and mandatory Dutch consumer law.
2.1 For the purposes of these Terms and Conditions, the following definitions apply:
3.1 For memberships or purchases contracted online or by phone, a cooling-off period of fourteen (14) calendar days applies from the date of purchase, insofar as mandatory Dutch consumer law provides such right.
3.2 If the Client requests that Services commence during the cooling-off period and the Client uses one or more Sessions, TAF is entitled to charge a pro-rata amount for the Services already delivered. Where Services have been fully performed within the cooling-off period at the Client’s express request, the right of withdrawal may lapse to the extent permitted by law.
3.3 To exercise the right of withdrawal, the Client must submit a clear written request to TAF (email: empower@nextlevelams.nl or WhatsApp: 06 175 73 776). TAF may provide a withdrawal form upon request.
3.4 Approved refunds will be processed within fourteen (14) calendar days using the original payment method where possible, subject to Article 3.2 and mandatory law.
4.1 Amstelveen Branch offerings may include: PT, RPPT, GT, subscriptions and punch cards, Recovery Room services, sale of Goods, and Food Orders via TAF’s app (prepared by Restaurant Partners).
4.2 Amsterdam South Branch offerings are limited to: Gym Subscription (self-training), PT and group classes. No sale of Goods and no Food Orders are offered at the Amsterdam South Branch.
4.3 Where Services are provided within third‑party premises (including the Amsterdam South Branch), the third party may set house rules and operational limitations. TAF is not responsible for facilities, building services, or safety conditions controlled exclusively by such third party, without prejudice to mandatory law.
5.1 TAF offers PT Sessions (functional training or Reformer Pilates), GT Sessions (functional or Reformer Pilates), and, where offered, Krav Maga courses and Recovery Room services.
5.2 Unless agreed otherwise, Services are provided at the Fitness Studio. For off-site locations an additional fee may apply.
5.3 Activity hours are by appointment. As a guideline, TAF offers Sessions between 07:00 and 21:30 on weekdays and between 08:00 and 13:00 on weekends. Deviations may be agreed in writing.
5.4 Age requirement: Clients must be at least sixteen (16). Clients under sixteen (16) may participate only with written permission from a legal guardian.
5.5 Capacity rules (Amstelveen): (a) functional floor max 4 concurrent PT Sessions, reduced to 2 if a functional group class is in progress; (b) Reformer floor max 2 concurrent PT Sessions, reduced to 1 if a Reformer group class is in progress; (c) GT capacity max 5 (functional) and max 6 (reformer), subject to operational adjustments for safety.
5.6 Recovery Room (Amstelveen): available as an optional Add-On and requires separate booking. Use is at the Client’s own risk and does not constitute medical treatment.
6.1 All Subscriptions and Punch Cards are personal and non-transferable.
6.2 8-Week Programs (paid in advance for the full period) may include: (A) 1× PT per week; (B) 1× PT + 1× GT per week; (C) 2× PT per week; (D) 2× PT + 1× GT per week; (E) 3× PT per week (exact inclusions as confirmed at purchase).
6.3 12-Week Subscriptions (paid every four (4) weeks) may include: (A) 4 PT Sessions per 4 weeks; (B) 8 PT Sessions per 4 weeks; (C) 12 PT Sessions per 4 weeks (exact inclusions as confirmed at purchase).
6.4 24-Week Subscriptions (paid every four (4) weeks) follow the same session frequency options as Article 6.3.
6.5 48-Week Subscriptions (paid every four (4) weeks) follow the same session frequency options as Article 6.3.
6.6 Better Together: two Clients training together with one trainer under a shared booking (pricing and credit usage as communicated at purchase).
6.7 Punch Cards: available for PT and/or GT in denominations (e.g., 5/10/20 Sessions), with validity period specified at purchase. Expiry is governed by Article 10.2.
6.8 Add-Ons (where offered): Gym Subscription (self-training), Recovery Room access/services and other Add-Ons as communicated by TAF at purchase.
6.9 Auto-renewal: 12-, 24- and 48-week Subscriptions (and Amsterdam South gym subscriptions) renew automatically after the initial term on a 4-week cycle unless cancelled in accordance with Article 10.4 and Article 14.
6.10 TAF may amend package composition for operational reasons provided that the core service level is maintained; in case of material changes, Article 1.5 applies.
7.1 Clients must follow TAF’s house rules and staff instructions to ensure a safe and hygienic environment. House rules may be published as an appendix and/or displayed at the Studio.
7.2 Bookings are mandatory for all Sessions and Add-Ons. Late arrival may result in shortened Session time; Sessions end at the scheduled time without refund.
7.3 Clients must be alcohol and drug-free during training and Recovery Room use. Illegal substances are strictly prohibited.
7.4 Prohibited behaviour, unsafe conduct, violence, harassment, or deliberate disturbance may result in immediate termination and/or removal and a claim for damages.
8.1 Where TAF sells Goods (e.g., pre-packaged drinks/protein bars, socks, etc.), the purchase contract is between TAF and the Client.
8.2 Returns/exchanges: (a) unopened consumables may be refunded or exchanged at TAF’s discretion within a reasonable time after purchase upon presentation of proof of purchase; (b) opened consumables cannot be returned; (c) socks and other merchandise may be exchanged/refunded only if unused, in original condition, and with proof of purchase.
8.3 Statutory consumer rights regarding conformity of goods remain unaffected.
9.1 Food Orders are placed by the Client via TAF’s app/payment link and are prepared by a Restaurant Partner. TAF facilitates ordering and payment and issues the invoice/receipt to the Client.
9.2 The Restaurant Partner is solely responsible for preparation, ingredients, allergens information, food safety, hygiene compliance, and fulfilment of the Food Order. TAF does not prepare, store, or alter the food.
9.3 Allergens and dietary requirements: Clients remain responsible for communicating allergies and dietary restrictions at the time of ordering. TAF does not provide dietary or medical advice.
9.4 Complaints and refunds: If an order is incorrect, incomplete, delayed, or of inadequate quality, the Client must notify TAF promptly. TAF will coordinate with the Restaurant Partner to resolve the complaint. Refunds, where granted, may be issued by TAF and will be recovered from the Restaurant Partner as agreed between TAF and the Restaurant Partner.
9.5 Limitation of liability: To the maximum extent permitted by law, TAF is not liable for food-related harm, including food poisoning, allergic reactions, or quality issues arising from the Restaurant Partner’s preparation or fulfilment. Mandatory consumer law rights remain unaffected.
10.1 The applicable Fees are available on the TAF website and/or upon request.
10.2 In case of discrepancy, website pricing prevails unless a tailored offer is confirmed in writing.
10.3 Payment methods: iDEAL, bank transfer and/or direct debit (and where offered, cash).
10.4 Prepayment principle: Unless agreed otherwise, Services and Add-Ons are provided on a prepayment basis. TAF may suspend access if payment is not received in time.
10.5 Subscriptions: (a) 8-week programs must be paid in full prior to start; (b) 12-, 24, and 48-week Subscriptions and Amsterdam South gym subscriptions are billed every four (4) weeks, payable in advance.
10.6 Punch Cards must be paid in full at purchase and remain valid until their expiry date.
10.7 Add-Ons must be paid in full prior to the relevant period/booking.
10.8 Bank transfers: Client must account for transfer processing times so payment is received prior to participation.
10.9 Direct debit failed payments: If a direct debit fails or is reversed, TAF may charge an administration fee of €5 (five euros) per failed transaction. Repeated failures may result in statutory interest and reasonable costs actually incurred by TAF, insofar as permitted under Dutch law.
10.10 Late payment: TAF will send a reminder. The Client has fourteen (14) calendar days after the reminder to pay outstanding amounts. After this period, TAF may suspend access and/or terminate the Subscription and/or disable use of Credits, without refund of amounts already paid, subject to mandatory consumer law.
10.11 Refunds (where applicable) will be processed within fourteen (14) calendar days, provided the Client has supplied necessary payment details.
10.12 Late cancellation fees (including those applicable to Unlimited memberships) are payable together with the next scheduled invoice and may be collected via direct debit where applicable.
11.1 Punch Cards are valid for the term stated at purchase. After expiry, unused Credits lapse and cannot be used.
11.2 8-week programs are fixed-term and end automatically after the program period. Early termination is only possible in cases of illness or relocation as provided in Article 14.12–14.13.
11.3 12-, 24- and 48-week Subscriptions (and Amsterdam South gym subscriptions) renew automatically after the initial term on a 4-week cycle unless cancelled in accordance with Article 11.4.
11.4 Cancellation notice (subscriptions): A Client may cancel a renewing Subscription with at least thirty (30) calendar days’ written notice (email or WhatsApp). Cancellation takes effect at the end of the then-current 4-week billing cycle, unless mandatory law requires otherwise.
11.5 Remaining Credits after subscription cancellation: prepaid but unused Credits may be used for up to four (4) weeks after the effective cancellation date, after which they expire.
11.6 Holiday freeze (subscriptions only): A Client may request a freeze of up to one (1) full 4-week billing cycle due to extended absence, with at least two (2) weeks’ notice every 12 weeks of subscription. During the freeze, no new Credits are added. The subscription term is extended by the freeze duration. A late freeze request may incur an administrative fee as communicated at purchase. Punch Cards cannot be frozen.
11.7 Non-payment: If the Client fails to pay within the grace period under Article 10.10, TAF may terminate access and the Client forfeits remaining Services and amounts paid in advance, subject to mandatory law.
11.8 Misconduct: TAF may immediately terminate access in case of prohibited behaviour (Article 7.4).
12.1 Participation in fitness activities involves inherent risk. Clients are responsible for assessing their own fitness and consulting a medical professional where appropriate. TAF does not provide medical advice.
12.2 TAF is not liable for loss or damage to personal property at the Fitness Studio.
12.3 Except in cases of intent or gross negligence by TAF, TAF is not liable for injury or damage resulting from improper use of equipment, non-compliance with instructions, or the Client’s own actions.
12.4 Third-party services: TAF is not responsible for services delivered by independent third parties (including trainers/dietitians operating independently and Restaurant Partners).
12.5 Food Orders: liability is limited as set out in Article 9.5.
12.6 Liability cap: To the maximum extent permitted by Dutch law, TAF’s aggregate liability in connection with these Terms is limited to the total amount of Fees paid by the Client to TAF in the three (3) months preceding the event giving rise to liability, except where mandatory law provides otherwise.
12.7 Force majeure: TAF is not liable for non-performance due to force majeure events. In such cases, TAF may offer a freeze or alternative delivery where reasonably possible.
13.1 All content provided by TAF (training materials, programs, videos, logos, software, etc.) remains TAF’s property and is protected by Dutch and EU intellectual property law.
13.2 Reproduction or publication without TAF’s written consent is prohibited.
14.1 All Sessions require advance booking via the TAF app or as otherwise instructed by TAF.
14.2 TAF cancellations: If TAF cancels a Session, the Client may reschedule at no additional cost. No other compensation is owed.
14.3 Group classes: TAF may cancel a GT Session if fewer than three (3) Clients are booked.
14.4 Client cancellations: A Client may cancel a booked Session up to twenty-four (24) hours before start time. The Credit will be returned to the Client’s balance, subject to expiry rules.
14.5 Late cancellations/no-shows: If a Client cancels within 24 hours or fails to attend, the Session is forfeited and charged in full.
14.6 Changes (upgrade/downgrade): Subscription upgrades/downgrades are subject to thirty (30) days’ notice and take effect at the start of the next 4-week billing cycle, unless agreed otherwise.
14.7 Illness: A Client may terminate a fixed-term Subscription early if medically unfit to train, upon presentation of a medical certificate.
14.8 Relocation: A Client may terminate a fixed-term Subscription early if relocating to a residence more than twenty (20) kilometres from the Amstelveen Branch, upon proof of relocation.
14.9 Refunds are not provided for forfeited Sessions due to late cancellation/no-show, subject to mandatory law.
14.10 For Subscriptions billed every four (4) weeks, each Credit issued for a billing cycle is valid for four (4) weeks, starting on the first day of the relevant billing cycle, unless the Subscription is frozen in accordance with Article [11.6].
During an approved freeze period, the validity period of unused Credits is suspended for the duration of the freeze and will resume after the freeze ends. Unused Credits expire after the applicable validity period and cannot be reinstated, transferred, refunded, or set off against future Fees, subject to mandatory Dutch consumer law.
14.11 For Clients on an Unlimited membership/subscription, a cancellation made within twenty-four (24) hours before the scheduled start time, or a no-show, may result in a late cancellation fee of €10 (ten euros) per occurrence. This fee will be charged on the Client’s next invoice or collected via the agreed payment method. This fee is intended to compensate TAF for reserved capacity and last-minute scheduling loss and is not charged where cancellation is caused by demonstrable force majeure or serious medical circumstances (to be assessed reasonably by TAF).
14.1 All Sessions require advance booking via the TAF app or as otherwise instructed by TAF.
14.2 TAF cancellations: If TAF cancels a Session, the Client may reschedule at no additional cost. No other compensation is owed.
14.3 Group classes: TAF may cancel a GT Session if fewer than three (3) Clients are booked.
14.4 Client cancellations: A Client may cancel a booked Session up to twenty-four (24) hours before start time. The Credit will be returned to the Client’s balance, subject to expiry rules.
14.5 Late cancellations/no-shows: If a Client cancels within 24 hours or fails to attend, the Session is forfeited and charged in full.
14.6 Changes (upgrade/downgrade): Subscription upgrades/downgrades are subject to thirty (30) days’ notice and take effect at the start of the next 4-week billing cycle, unless agreed otherwise.
14.7 Illness: A Client may terminate a fixed-term Subscription early if medically unfit to train, upon presentation of a medical certificate.
14.8 Relocation: A Client may terminate a fixed-term Subscription early if relocating to a residence more than twenty (20) kilometres from the Amstelveen Branch, upon proof of relocation.
14.9 Refunds are not provided for forfeited Sessions due to late cancellation/no-show, subject to mandatory law.
14.10 For Subscriptions billed every four (4) weeks, each Credit issued for a billing cycle is valid for four (4) weeks, starting on the first day of the relevant billing cycle, unless the Subscription is frozen in accordance with Article 11.6.
During an approved freeze period, the validity period of unused Credits is suspended for the duration of the freeze and will resume after the freeze ends. Unused Credits expire after the applicable validity period and cannot be reinstated, transferred, refunded, or set off against future Fees, subject to mandatory Dutch consumer law.
14.11 For Clients on an Unlimited membership/subscription, a cancellation made within twenty-four (24) hours before the scheduled start time, or a no-show, may result in a late cancellation fee of €10 (ten euros) per occurrence. This fee will be charged on the Client’s next invoice or collected via the agreed payment method. This fee is intended to compensate TAF for reserved capacity and last-minute scheduling loss and is not charged where cancellation is caused by demonstrable force majeure or serious medical circumstances (to be assessed reasonably by TAF).
15.1 TAF processes personal data in accordance with applicable privacy law. Further information is provided in TAF’s Privacy Policy (available on the website).
15.2 Newsletters are sent only to Clients who have opted in. The Client may unsubscribe at any time.
15.3 Where TAF shares contact details with a third-party partner upon the Client’s request (lead generation), such partner is responsible for its own processing of personal data and communications in accordance with applicable law.
16.1 These Terms are governed by Dutch law. Any disputes shall fall under the exclusive jurisdiction of the competent court in the Amsterdam District, unless mandatory law provides otherwise.
